LITE Games
English
German
English
Japanese
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
×
This article is not available in English, view it in
German
Knowledge base
Current news
Current Incidents
1
✅ Solved - [09/02/2024] Outage of online servers in Canasta, Othello and Mills
General
Technical Issues
9
Where can I download your mobile games?
Where can I download games that I have purchased when they are no longer available in the app store?
How do I uninstall an app?
Do I lose my achievements when I delete a game?
I have lost all my achievements. Can I get them back?
View all 9
Player Profile & Online Multiplayer Mode
10
Is there a multiplayer mode in LITE Games apps?
I have reinstalled the app. How can I log in to my old player account?
Why should I link my player account to Facebook?
Can I use my player account on more than one device?
I have lost the login information for my player account. How can I recover my username or password?
View all 10
Subscriptions & Purchases
5
Can I transfer the ad-free subscription from my old device to the new one?
How can I cancel an ad-free subscription?
I am experiencing issues with a payment or an app I purchased. What can I do?
Why do I see ads even though I have a subscription?
Why are there ads in the Premium Version (Gold Version)?
Errors & Problems
9
I want to report a problem. What (technical) information is important for finding a solution?
A game no longer works properly after an update. What can I do?
A game keeps freezing or crashing. What can I do?
I found a bug in an app or have a suggestion for improvement. Where can I report it?
The online mode does not work. What is the reason and what can I do?
View all 9
Games
31
4
31: Rules
Where do I find the rules in the game?
Can I play against other players? Is there a multiplayer version?
Where can I find the Android version of 31?
Backgammon
12
Backgammon: Rules
Backgammon: Where can I change the settings for offline mode?
Backgammon: How can I use the offline multiplayer mode and play with another person on the same device?
Backgammon: Where can I change the difficulty for offline mode?
BackgammonCan I undo a move?
View all 12
Canasta
14
Canasta: Rules
Canasta: Where can I find the game rules in the app?
Canasta: Where can I find the settings?
Canasta: How can I select more than one card?
Canasta: How do I find friends/players and add them to my friends list?
View all 14
Farkle (10,000)
11
Farkle: Rules
Farkle: How is the board set up?
Farkle: How are the points scored for each game?
Farkle: I never heard of "Farkle", but the gameplay looks familiar. Are there other names for this game?
Farkle: Where can I find the game rules in the app?
View all 11
Crazy Eights
28
Crazy Eights: Rules
Crazy Eights: How is the playing field set up?
Crazy Eights: Rules 101
Crazy Eights: Rules 8 Américain
Crazy Eights: Rules Crazy Eights
View all 28
Mondoku
5
Mondoku: Rules
Mondoku: The beginner levels are too easy for me, can I skip them?
Mondoku: How can I earn coins?
Mondoku: Where can I find the shop?
Mondoku: Can I switch the position of the numbers to be shown under the painting?
Mills
6
Mills: Rules
How can I use the offline multiplayer mode and play with another person on the same device?
Where can I change the difficulty and rules for offline mode?
Why does an ad appear during a match and the game is over afterwards?
How do I find friends/players and add them to my friends list?
View all 6
Okey
5
Okey: Rules
Okey: Can I change the colors of the tiles?
Okey: I finished collecting all pieces. How do I end the game?
Okey: How do I find friends/players and add them to my friends list?
Okey: How can I disable the advertising?
Othello
11
Othello: Rules
Othello: How is the playing field set up?
Othello: How many people can I play Othello with?
Othello: How do I find friends/players and add them to my friends list?
Othello: How can I use the offline multiplayer mode and play with another person on the same device?
View all 11
Rummy
19
Rummy: Rules
Rummy: How is the playing field set up?
Rummy: What devices is the game available for?
Rummy: What can I customize in the settings?
Rommé Multiplayer: How can I customize my player profile? (Name, avatar, password)
View all 19
Solitaire (Patience, Klondike)
5
Solitaire: Rules
Solitaire: Where can I choose between "Standard" and "Vegas" Solitaire?
Solitaire: How can I choose a photo as background image?
Solitaire: How can I disable the ads?
Solitiare: What devices is the game available for?
Sudoku
3
Sudoku: Rules
Sudoku: I filled everything in, but the game doesn't end. What do I have to do?
Sudoku: How can I disable advertising?
Yatzy
16
Yatzy: Rules
Yatzy: Where do I find the rules?
Yatzy: With how many people can you play Yatzy?
Yatzy: How do I change the number/names of players in the offline mode?
Yatzy: How are the points of each game scored?
View all 16
Legal
Legal Details
1
Legal Details
Terms & Conditions
1
General Terms and Conditions of Business for the use of smartphone apps
Liability & Copyright
3
Liability for Content
Liability for Links
Copyright
Privacy
4
Privacy Policy
Social Media Pages
Mobile Apps
Personally Identifiable Information (PII)
PII
23
31: PII
Backgammon: PII
Bubble Shooter Dream: PII
Canasta: PII
Checkers: PII
View all 23
Help Desk Software
by Freshdesk